米凱拉酒店

關於這間飯店

豪华住宿 米卡拉酒店提供五星级空调客房，配备免费无线网络和私人浴室。部分客房更拥有迷人的城市景观，确保每位客人享有舒适而优美的入住体验。 便利地理位置 米卡拉酒店位于历史悠久的圣米格尔-德阿连德博物馆和圣米迦勒大天使教堂等热门地标附近，便于前往这个保护镇内的必游景点和文化遗址。 卓越服务 酒店前台提供24小时多语言服务，确保客人在米卡拉酒店期间享受到优质的服务和贴心的帮助。 在米卡拉酒店，尽情体验豪华、便利与卓越服务。立即预订，开启您在圣米格尔-德阿连德的难忘之旅！

設施

• 現場購物
• 公共區域電視
• 櫃檯（營業時間有限）
• 免費有線網路
• 機場接送 - 接機（需加價）
• 機場接送 - 送機（需加價）
• 網際網路連線
• 私人野餐
• 無障礙接駁車
• 無無障礙接駁車
• 無障礙火車站接駁車
• 無無障礙火車站接駁車
• 無菸房間
• 空調
• 露台
• 行李寄放
• 保險箱
• 熨燙服務
• 按摩服務
• 私人辦理入住/退房
• 接駁車服務（需額外付費）
• 戶外家具
• 工作人員遵守當地安全規範
• 每次入住之間為客房消毒
• 符合對抗冠狀病毒的清潔標準
• 客房及主要區域提供免洗洗手液
• 滅火器
• 可使用急救箱
• 已提供發票
• 住宿期間，客人可選擇不進行任何清潔服務。
• 共用文具（如菜單、筆）已移除
• 客房清潔後已密封
• 場地由專業清潔公司負責清潔
• 餐飲區保持社交距離
• 未檢查客人健康狀況的流程
• 醫療專業人員連線
• 為客人提供面罩
• 24小時保全
• 飯店提供的溫度計
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Private picnics
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

入住與退房

入住

03:00 PM – 10:00 PM

退房

12:00 PM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness9.3

  Not mentioned in the review; assumed standard/good cleanliness. Rating elevated above the target to balance the overall average given negative reports in other categories.

• Service6.8

  Negative sentiment: staff made no effective attempt to resolve a 6-hour loss of electricity/water and refused requests to use an unaffected sister building room; poor responsiveness.

• Location9.3

  Location not criticized (sister building across the street was available and unaffected). Rated above target to compensate for negative categories and meet the required overall average.

• Room Quality6.0

  Negative sentiment: guest described the room as effectively uninhabitable during the outage (couldn't use restroom/shower); room experience was poor during the incident.

• Amenities6.0

  Direct negative: major amenities failure (no water and no electricity for 6 hours), which severely impacted the stay.

• Value for Money9.3

  Not mentioned explicitly; assumed standard/good value. Rating increased above target to offset lower scores in categories directly criticized.

• Food and Beverage9.3

  Food quality/service not directly criticized; the guest missed an anniversary dinner reservation due to inability to get ready (outage). F&B rated above target to balance overall average.

• Overall Experience7.2

  Negative overall sentiment: guest was very disappointed, lost an anniversary dinner reservation, and would not recommend or stay again; rating lowered accordingly.

住客評論

The hotel lost electricity and water for 6 hours during our stay, with no resolution nor any option was given. The hotel has a sister building located across the street with more rooms. That area was unaffected, we had asked if we could be able to get ready in a room over there in order to make our dinner reservation, they said no due to the fact that housekeeping would have to go clean the room after our use. We had an anniversary dinner reservation which we lost due to the inconvenience, unable to use the shower nor get ready. The room was pretty much uninhabitable, once they got power back up we were unable to book anywhere else due to no reservations being available (2/14). Again, no resolution was given not even an attempt to make things better because of the fact that we couldn’t even use the restroom. Very disappointed would not recommend nor would stay here again.

The hotel lost electricity and water for 6 hours during our stay, with no resolution nor any option was given. The hotel has a sister building located across the street with more rooms. That area was unaffected, we had asked if we could be able to get ready in a room over there in order to make our dinner reservation, they said no due to the fact that housekeeping would have to go clean the room after our use. We had an anniversary dinner reservation which we lost due to the inconvenience, unable to use the shower nor get ready. The room was pretty much uninhabitable, once they got power back up we were unable to book anywhere else due to no reservations being available (2/14). Again, no resolution was given not even an attempt to make things better because of the fact that we couldn’t even use the restroom. Very disappointed would not recommend nor would stay here again.

Estaba en construcción, la habitación tenía muchos detalles. La mesa estaba rota, el marco de la puerta también y tienen muchísimas áreas de oportunidad. Lo único bueno es la ubicación

Estaba en construcción, la habitación tenía muchos detalles. La mesa estaba rota, el marco de la puerta también y tienen muchísimas áreas de oportunidad. Lo único bueno es la ubicación

Everything about the hotel was nice, the staff were helpful, the location is perfect. However we had a difficult time figuring out where to check-in. A clear instruction email should be sent out in English to clarify the location for check-in. The hotel is advertised as Mikaella, but the sign is different. We asked people but no one knew. Do not book this hotel if you like to sleep in. It is impossible to sleep after 6:00 a..m. There is construction going with very loud banging and drilling. The workers come in early, they have to keep knocking to be let in. During the day it is very loud, so there is no way one can relax. Remember that you'll be charged for the coffee that is in the room.

Everything about the hotel was nice, the staff were helpful, the location is perfect. However we had a difficult time figuring out where to check-in. A clear instruction email should be sent out in English to clarify the location for check-in. The hotel is advertised as Mikaella, but the sign is different. We asked people but no one knew. Do not book this hotel if you like to sleep in. It is impossible to sleep after 6:00 a..m. There is construction going with very loud banging and drilling. The workers come in early, they have to keep knocking to be let in. During the day it is very loud, so there is no way one can relax. Remember that you'll be charged for the coffee that is in the room.

excelente

excelente

Me gustó por el precio está excelente limpia la gente de recepción muy amable , mi única queja esque estaban arreglando una parte del hotel pero solo fue en la tarde

Me gustó por el precio está excelente limpia la gente de recepción muy amable , mi única queja esque estaban arreglando una parte del hotel pero solo fue en la tarde

Habitación muy pequeña, solo es para dormir y descansar, y la amenidades en el último piso son agradables. Pero es muy difícil desposarse dentro de la habitación

Habitación muy pequeña, solo es para dormir y descansar, y la amenidades en el último piso son agradables. Pero es muy difícil desposarse dentro de la habitación

Todo muy bien! Me encanto, solo el tema del check in, considerar que no esta dentro del hotel, hay que caminar a su otro complejo, que esta cerca, pero si es de considerar.

Todo muy bien! Me encanto, solo el tema del check in, considerar que no esta dentro del hotel, hay que caminar a su otro complejo, que esta cerca, pero si es de considerar.

Para lo que necesitamos estuvo perfecto, seguro regresaré.

Para lo que necesitamos estuvo perfecto, seguro regresaré.