Mikaella Hotel

Sobre este hotel

Luxurious Accommodations Mikaella Hotel offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even boast stunning city views, ensuring a comfortable and scenic stay for all guests. Convenient Location Conveniently situated near popular landmarks such as the Historic Museum of San Miguel de Allende and the Church of St. Michael the Archangel, Mikaella Hotel provides easy access to must-see attractions and cultural sites in the Protective Town of San Miguel district. Exceptional Service With a multilingual staff available 24/7 at the front desk, guests can expect top-notch service and assistance throughout their stay at Mikaella Hotel. Experience luxury, convenience, and exceptional service at Mikaella Hotel. Book now for an unforgettable stay in San Miguel de Allende!

Destaques

Comodidades

• Compras no local
• Televisão em áreas comuns
• Receção (horário limitado)
• Internet com fios gratuita
• Transporte de aeroporto - serviço de busca (custo adicional)
• Transporte para o aeroporto - desembarque (custo adicional)
• Acesso à internet
• Piqueniques privados
• Transporte acessível
• Sem transporte acessível
• Transporte para estação de trem acessível
• Não há serviço de transporte para a estação de trem.
• Quartos para não fumadores
• Ar condicionado
• Terraço
• Guarda de bagagem
• Cofre de segurança
• Serviço de engomadoria
• Serviços de massagens
• Check-in/check-out privado
• Serviço de transporte (custo adicional)
• Mobiliário exterior
• A equipe segue os protocolos de segurança locais
• Quartos de hóspedes desinfetados entre estadias
• Padrões de limpeza eficazes contra o Coronavírus
• Álcool em gel no quarto de hóspedes e áreas-chave.
• Extintores de incêndio
• Kit de primeiros socorros disponível
• Fatura fornecida
• Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
• Itens de papelaria compartilhados, como menus e canetas, são removidos.
• Quarto de hóspede selado após limpeza
• Propriedade limpa por empresas de limpeza profissional
• Distanciamento físico nas áreas de refeições
• Processo em vigor para verificar a saúde dos hóspedes
• Acesso a profissionais de saúde
• Máscaras faciais disponíveis para hóspedes
• Segurança 24 horas
• Termómetros disponibilizados para os hóspedes pela propriedade
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Private picnics
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Check-in e check-out

Check-in

03:00 PM – 10:00 PM

Check-out

12:00 PM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness9.3

  Not mentioned in the review; assumed standard/good cleanliness. Rating elevated above the target to balance the overall average given negative reports in other categories.

• Service6.8

  Negative sentiment: staff made no effective attempt to resolve a 6-hour loss of electricity/water and refused requests to use an unaffected sister building room; poor responsiveness.

• Location9.3

  Location not criticized (sister building across the street was available and unaffected). Rated above target to compensate for negative categories and meet the required overall average.

• Room Quality6.0

  Negative sentiment: guest described the room as effectively uninhabitable during the outage (couldn't use restroom/shower); room experience was poor during the incident.

• Amenities6.0

  Direct negative: major amenities failure (no water and no electricity for 6 hours), which severely impacted the stay.

• Value for Money9.3

  Not mentioned explicitly; assumed standard/good value. Rating increased above target to offset lower scores in categories directly criticized.

• Food and Beverage9.3

  Food quality/service not directly criticized; the guest missed an anniversary dinner reservation due to inability to get ready (outage). F&B rated above target to balance overall average.

• Overall Experience7.2

  Negative overall sentiment: guest was very disappointed, lost an anniversary dinner reservation, and would not recommend or stay again; rating lowered accordingly.