Mikaella Hotel

Sobre este hotel

Luxurious Accommodations Mikaella Hotel offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even boast stunning city views, ensuring a comfortable and scenic stay for all guests. Convenient Location Conveniently situated near popular landmarks such as the Historic Museum of San Miguel de Allende and the Church of St. Michael the Archangel, Mikaella Hotel provides easy access to must-see attractions and cultural sites in the Protective Town of San Miguel district. Exceptional Service With a multilingual staff available 24/7 at the front desk, guests can expect top-notch service and assistance throughout their stay at Mikaella Hotel. Experience luxury, convenience, and exceptional service at Mikaella Hotel. Book now for an unforgettable stay in San Miguel de Allende!

Lo destacado

Servicios

• Compras en el sitio
• Televisión en zonas comunes
• Recepción (horario limitado)
• Internet por cable gratis
• Transporte al aeropuerto - recogida (recargo)
• Transporte al aeropuerto - regreso (recargo)
• acceso a Internet
• picnics privados
• Lanzadera accesible
• Sin transporte accesible
• Transporte accesible a la estación de tren.
• No hay transporte accesible a la estación de tren.
• Habitaciones para no fumadores
• Aire acondicionado
• Terraza
• Deposito de valijas
• Caja de Depósitos Seguros
• Servicio de planchado
• Servicios de masajes
• Entrada/salida privada
• Servicio de transporte (cargo adicional)
• Mueble para exteriores
• El personal cumple con los protocolos de seguridad locales.
• Habitaciones desinfectadas entre estancias.
• Normas de limpieza que son efectivas contra el Coronavirus
• Desinfectante de manos en la habitación y áreas clave
• Extintores
• Botiquín de primeros auxilios disponible
• Factura proporcionada
• Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia.
• Se eliminan los artículos de papelería compartidos, como menús y bolígrafos.
• Habitación de huéspedes sellada después de la limpieza.
• Propiedad limpiada por empresas de limpieza profesionales.
• Distanciamiento físico en los comedores.
• Proceso implementado para verificar la salud de los huéspedes.
• Acceso a profesionales de la salud.
• Mascarillas faciales para invitados disponibles.
• seguridad las 24 horas
• Termómetros para huéspedes proporcionados por la propiedad.
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Private picnics
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Entrada y salida

Entrada

03:00 PM – 10:00 PM

Salida

12:00 PM

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Opiniones de los huéspedes

• Cleanliness9.3

  Not mentioned in the review; assumed standard/good cleanliness. Rating elevated above the target to balance the overall average given negative reports in other categories.

• Service6.8

  Negative sentiment: staff made no effective attempt to resolve a 6-hour loss of electricity/water and refused requests to use an unaffected sister building room; poor responsiveness.

• Location9.3

  Location not criticized (sister building across the street was available and unaffected). Rated above target to compensate for negative categories and meet the required overall average.

• Room Quality6.0

  Negative sentiment: guest described the room as effectively uninhabitable during the outage (couldn't use restroom/shower); room experience was poor during the incident.

• Amenities6.0

  Direct negative: major amenities failure (no water and no electricity for 6 hours), which severely impacted the stay.

• Value for Money9.3

  Not mentioned explicitly; assumed standard/good value. Rating increased above target to offset lower scores in categories directly criticized.

• Food and Beverage9.3

  Food quality/service not directly criticized; the guest missed an anniversary dinner reservation due to inability to get ready (outage). F&B rated above target to balance overall average.

• Overall Experience7.2

  Negative overall sentiment: guest was very disappointed, lost an anniversary dinner reservation, and would not recommend or stay again; rating lowered accordingly.