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Tulum, MX
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
Calle Itzimina esq. Av Kukulkan
5 estrellas · Calificación 8.6/10
Sobre este hotel
Luxurious Accommodation Secrets Tulum Resort & Beach Club, located in Tulum, offers a luxurious stay just a few kilometers away from major attractions. The rooms are equipped with air conditioning, flat-screen TVs, and some even offer stunning pool views. Exceptional Dining and Leisure Facilities Indulge in Mediterranean cuisine at the on-site restaurant or grab a drink at the bar. Start your day with a buffet, à la carte, or continental breakfast. Relax at the fitness centre, garden, or terrace, and make use of services like room service and free WiFi. Convenient Location With Tulum Bus Station nearby and the airport just a transfer away, exploring the area is a breeze. Don't miss out on the chance to experience luxury and comfort at Secrets Tulum Resort & Beach Club.
Servicios
- Parking
- Free Parking
- Swimming pool
Los 76 servicios
- Instalaciones de fitness
- Wi-Fi disponible
- Wi-Fi gratis
- Estacionamiento
- Estacionamiento gratis
- Habitaciones para no fumadores
- Aire acondicionado
- Gimnasio
- Piscina
- Recepción las 24 horas
- Restaurante
- Servicio de habitaciones
- Terraza
- Jardín
- Mascotas permitidas
- Ascensor
- Transporte al aeropuerto
- Caja de Depósitos Seguros
- Bar
- Sauna
- Servicios de masajes
- Spa/centro de bienestar
- Peluquería/tienda de belleza
- El señor que estaciona los autos
- hammam
- Estacionamiento privado
- Piscina al aire libre
- Area designada para fumar
- Aparcamiento accesible
- Transporte al aeropuerto (cargo adicional)
- Zona de playa privada
- Sólo adultos
- Tumbonas o sillas de playa.
- Sombrillas
- Regreso al aeropuerto
- Recogida en el aeropuerto
- Cafetería en el sitio
- Servicios de spa/centro de bienestar
- Cuarto de vapor
- Servicios de belleza
- Clases de yoga
- Manicura
- Pedicure
- Servicios de peluquería
- Playa
- Servicio de transporte
- El personal cumple con los protocolos de seguridad locales.
- Ropa lavada según las pautas de las autoridades locales.
- Normas de limpieza que son efectivas contra el Coronavirus
- Se siguieron las reglas de distanciamiento físico.
- Desinfectante de manos en la habitación y áreas clave
- Pago sin efectivo disponible
- Extintores
- Botiquín de primeros auxilios disponible
- alarmas de humo
- CCTV en áreas comunes
- Proceso implementado para verificar la salud de los huéspedes.
- Acceso a profesionales de la salud.
- Mamparas/Barreras entre personal e invitados para seguridad
- Mascarillas faciales para invitados disponibles.
- seguridad las 24 horas
- Alarma de seguridad
- Acceso con tarjeta llave
- Aplicación móvil para servicio de habitaciones
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Entrada y salida
- Entrada
- 03:00 PM – 11:30 PM
- Salida
- 12:30 PM
Habitaciones y tarifas
Elige fechas en la búsqueda para ver las habitaciones disponibles.
Opiniones de los huéspedes
- Cleanliness8.5
Generally clean with praise for bedding and showers; one guest reported a ceiling collapse and another reported skin rashes, indicating isolated maintenance/cleanliness concerns.
- Service9.4
Staff repeatedly described as exceptional and attentive (several comments praising Roberto and concierge/housekeeping). A minority noted intrusive concierge contact and aggressive timeshare sales, but overall service sentiment is very strong.
- Location7.8
Resort is attractive but several guests noted it is not truly beachfront (requires shuttle to a beach club) and beach club issues like seaweed; others enjoyed the beach/pools—mixed but leaning below average for expectations.
- Room Quality9.4
Rooms and swim-out suites received high praise (comfortable bedding, impressive rooms). A few mentions of room temperature not cold enough, but overall room quality is excellent.
- Amenities8.6
Pools, gym, shows, preferred lounge and 24-hr room service were praised; however, limited nightlife and relatively early closure times for pools/bars/restaurants reduce amenity usefulness at night.
- Value for Money8.2
Many guests felt the all-inclusive offering and service made the stay worthwhile, but pushy timeshare sales tactics and some mediocrity in food lowered perceived value for some visitors.
- Food and Beverage7.9
Food reviews are mixed: several positive comments about buffet and restaurant quality, but multiple complaints about mediocre dishes, lack of seafood/fresh vegetables, limited variety of room-service snacks and some service missteps (e.g., wine temperature).
- Overall Experience9.0
Overall sentiment is very positive—guests call the resort beautiful, relaxing and luxurious with outstanding staff—though some operational issues (beach access, early closures, occasional intrusive staff) tempered a minority of stays.