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Tulum, MX
Secrets Tulum Resort & Beach Club - 僅限成人 - 全包式
Calle Itzimina esq. Av Kukulkan
5 星 · 住客評分 8.6/10
關於這間飯店
Luxurious Accommodation Secrets Tulum Resort & Beach Club, located in Tulum, offers a luxurious stay just a few kilometers away from major attractions. The rooms are equipped with air conditioning, flat-screen TVs, and some even offer stunning pool views. Exceptional Dining and Leisure Facilities Indulge in Mediterranean cuisine at the on-site restaurant or grab a drink at the bar. Start your day with a buffet, à la carte, or continental breakfast. Relax at the fitness centre, garden, or terrace, and make use of services like room service and free WiFi. Convenient Location With Tulum Bus Station nearby and the airport just a transfer away, exploring the area is a breeze. Don't miss out on the chance to experience luxury and comfort at Secrets Tulum Resort & Beach Club.
設施
- Parking
- Free Parking
- Swimming pool
全部 77 項設施
- 健身設施
- 無線網路可用
- 免費無線網路
- 停車
- 免費停車
- 無菸客房
- 空調
- 健身中心
- 游泳池
- 24小時櫃檯
- 餐廳
- 客房服務
- 露台
- 花園
- 允許攜帶寵物
- 電梯
- 機場接駁車
- 保險箱
- 酒吧
- 三溫暖
- 按摩服務
- 水療/健身中心
- 理髮店/美容院
- 代客停車
- 哈曼
- 私人停車場
- 戶外泳池
- 指定吸菸區
- 無障礙停車位
- 機場接送（額外收費）
- 小吃吧
- 私人海灘區域
- 僅限成人
- 日光浴躺椅或海灘椅
- 遮陽傘
- 機場送機
- 機場接送
- 店內咖啡廳
- 水療/健康中心服務
- 蒸氣室
- 美容服務
- 瑜伽課程
- 美甲
- 足部護理
- 美髮沙龍服務
- 海灘
- 接駁服務
- 員工遵守當地安全規範
- 依照地方主管機關指引清洗的洗衣服務
- 針對冠狀病毒有效的清潔標準
- 遵守保持社交距離的規定
- 客房和主要區域的免洗洗手液
- 可無現金付款
- 滅火器
- 急救箱可用
- 煙霧警報器
- 公共區域內的監視器
- 未就客人健康狀況進行檢查的流程
- 醫療專業人員的進入
- 員工與客人之間的安全隔板/屏障
- 為客人提供口罩
- 24小時保全
- 安全警報
- 門禁卡進出
- 客房服務手機應用程式
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
入住與退房
- 入住
- 03:00 PM – 11:30 PM
- 退房
- 12:30 PM
房型與房價
在搜尋中選擇日期，即可查看可訂房型。
住客評價分析
- Cleanliness8.5
Generally clean with praise for bedding and showers; one guest reported a ceiling collapse and another reported skin rashes, indicating isolated maintenance/cleanliness concerns.
- Service9.4
Staff repeatedly described as exceptional and attentive (several comments praising Roberto and concierge/housekeeping). A minority noted intrusive concierge contact and aggressive timeshare sales, but overall service sentiment is very strong.
- Location7.8
Resort is attractive but several guests noted it is not truly beachfront (requires shuttle to a beach club) and beach club issues like seaweed; others enjoyed the beach/pools—mixed but leaning below average for expectations.
- Room Quality9.4
Rooms and swim-out suites received high praise (comfortable bedding, impressive rooms). A few mentions of room temperature not cold enough, but overall room quality is excellent.
- Amenities8.6
Pools, gym, shows, preferred lounge and 24-hr room service were praised; however, limited nightlife and relatively early closure times for pools/bars/restaurants reduce amenity usefulness at night.
- Value for Money8.2
Many guests felt the all-inclusive offering and service made the stay worthwhile, but pushy timeshare sales tactics and some mediocrity in food lowered perceived value for some visitors.
- Food and Beverage7.9
Food reviews are mixed: several positive comments about buffet and restaurant quality, but multiple complaints about mediocre dishes, lack of seafood/fresh vegetables, limited variety of room-service snacks and some service missteps (e.g., wine temperature).
- Overall Experience9.0
Overall sentiment is very positive—guests call the resort beautiful, relaxing and luxurious with outstanding staff—though some operational issues (beach access, early closures, occasional intrusive staff) tempered a minority of stays.