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Tulum, MX
Secrets Tulum Resort & Beach Club - 僅限成人 - 全包式
Calle Itzimina esq. Av Kukulkan
5 星 · 住客評分 8.6/10
關於這間飯店
Luxurious Accommodation Secrets Tulum Resort & Beach Club, located in Tulum, offers a luxurious stay just a few kilometers away from major attractions. The rooms are equipped with air conditioning, flat-screen TVs, and some even offer stunning pool views. Exceptional Dining and Leisure Facilities Indulge in Mediterranean cuisine at the on-site restaurant or grab a drink at the bar. Start your day with a buffet, à la carte, or continental breakfast. Relax at the fitness centre, garden, or terrace, and make use of services like room service and free WiFi. Convenient Location With Tulum Bus Station nearby and the airport just a transfer away, exploring the area is a breeze. Don't miss out on the chance to experience luxury and comfort at Secrets Tulum Resort & Beach Club.
設施
- Parking
- Free Parking
- Swimming pool
全部 77 項設施
- 健身设施
- 无线网络可用
- 免费无线网络
- 停车
- 免费停车
- 无烟房间
- 空调
- 健身中心
- 游泳池
- 24小时接待处
- 餐厅
- 客房服务
- 露台
- 花园
- 允许携带宠物
- 电梯
- 机场班车
- 保险箱
- 酒吧
- 桑拿
- 按摩服务
- 水疗/健身中心
- 理发店/美容院
- 代客停车
- 哈曼
- 私人停车场
- 室外泳池
- 指定吸烟区
- 无障碍停车位
- 机场接送（额外收费）
- 小吃吧
- 私人海滩区域
- 仅限成人
- 日光浴躺椅或海滩椅
- 太阳伞
- 机场送客
- 机场接送
- 店内咖啡店
- 水疗/健康中心服务
- 蒸汽房
- 美容服务
- 瑜伽课程
- 美甲
- 足部护理
- 美发沙龙服务
- 海滩
- 接驳服务
- 工作人员遵守当地安全协议
- 按照地方当局指南清洗的洗衣服务
- 对冠状病毒有效的清洁标准
- 遵循保持身体距离的规则
- 客房和主要区域的免洗手消毒液
- 可无现金支付
- 灭火器
- 急救箱可用
- 烟雾报警器
- 公共区域内的监控摄像头
- 未就客人健康状况进行检查的流程
- 医疗专业人员的接入
- 员工与客人之间的安全屏幕/屏障
- 为客人提供面罩
- 24小时保安
- 安全警报
- 钥匙卡访问
- 客房服务手机应用
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
入住與退房
- 入住
- 03:00 PM – 11:30 PM
- 退房
- 12:30 PM
房型與房價
在搜尋中選擇日期，即可查看可訂房型。
住客評價分析
- Cleanliness8.5
Generally clean with praise for bedding and showers; one guest reported a ceiling collapse and another reported skin rashes, indicating isolated maintenance/cleanliness concerns.
- Service9.4
Staff repeatedly described as exceptional and attentive (several comments praising Roberto and concierge/housekeeping). A minority noted intrusive concierge contact and aggressive timeshare sales, but overall service sentiment is very strong.
- Location7.8
Resort is attractive but several guests noted it is not truly beachfront (requires shuttle to a beach club) and beach club issues like seaweed; others enjoyed the beach/pools—mixed but leaning below average for expectations.
- Room Quality9.4
Rooms and swim-out suites received high praise (comfortable bedding, impressive rooms). A few mentions of room temperature not cold enough, but overall room quality is excellent.
- Amenities8.6
Pools, gym, shows, preferred lounge and 24-hr room service were praised; however, limited nightlife and relatively early closure times for pools/bars/restaurants reduce amenity usefulness at night.
- Value for Money8.2
Many guests felt the all-inclusive offering and service made the stay worthwhile, but pushy timeshare sales tactics and some mediocrity in food lowered perceived value for some visitors.
- Food and Beverage7.9
Food reviews are mixed: several positive comments about buffet and restaurant quality, but multiple complaints about mediocre dishes, lack of seafood/fresh vegetables, limited variety of room-service snacks and some service missteps (e.g., wine temperature).
- Overall Experience9.0
Overall sentiment is very positive—guests call the resort beautiful, relaxing and luxurious with outstanding staff—though some operational issues (beach access, early closures, occasional intrusive staff) tempered a minority of stays.