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Palma De Mallorca, ES

Puro Grand Hotel

Carrer del Forn de la Gl ria 5

5 estrelas · Nota dos hóspedes 9.3/10

Sobre este hotel

Central Location Puro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor. Luxurious Amenities This 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation. Convenience and Comfort With a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca. Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!

Destaques

Central Palma Access

Puro Grand Hotel sits in the heart of Palma de Mallorca, close to Plaza Mayor and Playa Ca’n Pere Antoni for easy day trips and strolls.

Warm, Attentive Service

Staff are noted for friendliness and helpfulness, with thoughtful touches that enhance comfort throughout a stay.

Luxurious Touches & Dining

5-star comfort with modern rooms and in-house options like room service, plus a well-regarded breakfast and on-site bar.

Comodidades

Instalações de ginástica
WiFi disponível
WiFi gratuito
Quartos para não fumadores
Ar condicionado
Receção 24 horas
Restaurante
Serviço de quarto
Centro de negócios
Aquecimento
Jardim
Animais permitidos
Elevador
Lavanderia
Guarda de bagagem
Check-in/check-out expresso
Transporte do aeroporto
Cofre de segurança
Bar - Bar
Quartos à prova de som
Serviço de engomadoria
Instalações para reuniões/eventos
Aluguel de carro
Sauna
Lavanderia a seco
Pequeno-almoço no quarto
Serviços de massagens
Almoços embalados
Spa/centro de bem-estar
Para não fumantes
Check-in/check-out privado
Limpeza diária.
Transporte do aeroporto (custo adicional)
Serviço de transporte (custo adicional)
Serviço de Concierge
Menus especiais para dietas - sob solicitação
Quarto sem alergias
Bar de lanches
Banho público
Mobiliário exterior
Vinho/champanhe
Deixar no aeroporto
Café no local
Tigelas para animais de estimação
Sala de vapor
Cesta para animais de estimação
Serviço de translado
A equipe segue os protocolos de segurança locais
Roupa lavada de acordo com as diretrizes locais.
Quartos de hóspedes desinfetados entre estadias
Regras de distanciamento físico seguidas
Álcool em gel no quarto de hóspedes e áreas-chave.
Pagamento sem dinheiro disponível.
Extintores de incêndio
Kit de primeiros socorros disponível
Fatura fornecida
Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
Detetores de fumaça
Itens de papelaria compartilhados, como menus e canetas, são removidos.
Quarto de hóspede selado após limpeza
Propriedade limpa por empresas de limpeza profissional
Acesso à chave
CCTV fora da propriedade
CCTV nas áreas comuns
Processo em vigor para verificar a saúde dos hóspedes
Acesso a profissionais de saúde
Segurança 24 horas
Alarme de segurança
Passeios a pé
Acesso com cartão chave
Passeios de bicicleta
Aplicativo móvel para serviço de quarto
Galerias de arte temporárias
Stand-up comedy
Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
Pets allowed

Check-in e check-out

Check-in: 03:00 PM – 12:00 AM
Check-out: 11:00 AM

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

Cleanliness9.4
Multiple guests described the hotel as spotless and consistently well presented; a minor comment noted some rooftop area issues (warm water in the small roof pool and occasional kitchen odour) but overall cleanliness is excellent.
Service9.6
Staff repeatedly praised as friendly, helpful and attentive (welcome touches, nightly chocolates, very kind team). A few isolated negative interactions (unprofessional checkout staff, billing delays, and a missed spa preparation) reduced but did not outweigh the strong service sentiment.
Location9.9
Many guests highlighted an excellent, central location within walking distance of Palma highlights; location is consistently described as a major strength.
Room Quality9.0
Rooms described as spacious, modern and well presented with nice touches; some guests noted smaller rooms or noise/bright door area by rooftop level and repeated key-card issues for one guest.
Amenities8.2
Amenities received mixed feedback: breakfast and spa/sauna were positive but there were concerns about the advertised pool (actually a beach club), tiny/very warm rooftop water feature, shuttle/beach club policy confusion and limited spa preparation which suggest room for improvement.
Value for Money9.0
Generally seen as good value given location, service and breakfast quality; some frustration from guests regarding misleading beach club/shuttle policies and unexpected charges lowered perceived value for a minority.
Food and Beverage9.8
Breakfast repeatedly described as superb with excellent selection and regional specialties; F&B impressions are very positive across multiple reviews.
Overall Experience9.5
Overall stays are described as wonderful and memorable with many guests planning to return; a few isolated operational/policy issues tempered perfection but did not dominate the overall positive experience.