普羅大飯店

關於這間飯店

Central Location Puro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor. Luxurious Amenities This 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation. Convenience and Comfort With a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca. Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!

亮點

設施

• 健身设施
• 无线网络可用
• 免费无线网络
• 无烟房间
• 空调
• 24小时接待处
• 餐厅
• 客房服务
• 商务中心
• 供暖
• 花园
• 允许携带宠物
• 电梯
• 洗衣服务
• 行李寄存
• 快速入住/退房
• 机场班车
• 保险箱
• 酒吧
• 隔音房间
• 熨烫服务
• 会议/宴会设施
• 租车
• 桑拿
• 干洗
• 房间内早餐
• 按摩服务
• 打包午餐
• 水疗/健身中心
• 酒店内全禁烟
• 私人办理入住/退房
• 每日清洁服务
• 机场接送（额外收费）
• 班车服务（额外收费）
• 礼宾服务
• 特殊饮食菜单 - 需提前申请
• 无过敏原客房
• 小吃吧
• 公共浴池
• 户外家具
• 酒/香槟
• 机场送客
• 机场接送
• 店内咖啡店
• 宠物碗
• 蒸汽房
• 宠物篮
• 接驳服务
• 工作人员遵守当地安全协议
• 按照地方当局指南清洗的洗衣服务
• 客房在每次入住之间进行消毒
• 遵循保持身体距离的规则
• 客房和主要区域的免洗手消毒液
• 可无现金支付
• 灭火器
• 急救箱可用
• 发票已提供
• 客人可以在住宿期间选择不进行任何清洁服务。
• 烟雾报警器
• 共享文具如菜单、笔已移除
• 客房清洁后已密封
• 物业由专业清洁公司进行清洁
• 钥匙管理
• 物业外 CCTV
• 公共区域内的监控摄像头
• 未就客人健康状况进行检查的流程
• 医疗专业人员的接入
• 24小时保安
• 安全警报
• 步行游览
• 钥匙卡访问
• 自行车游览
• 客房服务手机应用
• 临时艺术画廊
• 脱口秀喜剧
• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Garden
• Pets allowed

入住與退房

入住

03:00 PM – 12:00 AM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness9.4

  Multiple guests described the hotel as spotless and consistently well presented; a minor comment noted some rooftop area issues (warm water in the small roof pool and occasional kitchen odour) but overall cleanliness is excellent.

• Service9.6

  Staff repeatedly praised as friendly, helpful and attentive (welcome touches, nightly chocolates, very kind team). A few isolated negative interactions (unprofessional checkout staff, billing delays, and a missed spa preparation) reduced but did not outweigh the strong service sentiment.

• Location9.9

  Many guests highlighted an excellent, central location within walking distance of Palma highlights; location is consistently described as a major strength.

• Room Quality9.0

  Rooms described as spacious, modern and well presented with nice touches; some guests noted smaller rooms or noise/bright door area by rooftop level and repeated key-card issues for one guest.

• Amenities8.2

  Amenities received mixed feedback: breakfast and spa/sauna were positive but there were concerns about the advertised pool (actually a beach club), tiny/very warm rooftop water feature, shuttle/beach club policy confusion and limited spa preparation which suggest room for improvement.

• Value for Money9.0

  Generally seen as good value given location, service and breakfast quality; some frustration from guests regarding misleading beach club/shuttle policies and unexpected charges lowered perceived value for a minority.

• Food and Beverage9.8

  Breakfast repeatedly described as superb with excellent selection and regional specialties; F&B impressions are very positive across multiple reviews.

• Overall Experience9.5

  Overall stays are described as wonderful and memorable with many guests planning to return; a few isolated operational/policy issues tempered perfection but did not dominate the overall positive experience.