Location and Vibe
Situated in the heart of Cancún, easy access to downtown, beaches, and cultural sights with nearby shopping and attractions.
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Cancún, MX
Hotel Plaza Kokai Cancún
Av Uxmal No 26, Sm 2A
4 星 · 住客評分 7.9/10
關於這間飯店
Convenient Location : Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions. Comfortable Accommodation : The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers. Proximity to City Attractions : Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away. Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!
亮點
Service and Comfort
Friendly staff noted by guests, with comfortable, well-furnished rooms and amenities to support business and leisure stays.
Amenities and Dining
On-site dining options and room service available; guest rooms offer essential comforts like air conditioning, TV, and private baths.
設施
- Swimming pool
全部 80 項設施
- 无线网络可用
- 免费无线网络
- 无烟房间
- 空调
- 游泳池
- 24小时接待处
- 餐厅
- 客房服务
- 商务中心
- 露台
- 家庭房
- 电梯
- 行李寄存
- 保险箱
- 酒吧
- 传真/复印
- 旅游咨询台
- 隔音房间
- 残疾客人设施
- 熨烫服务
- 会议/宴会设施
- 打包午餐
- 酒店内全禁烟
- 室外泳池
- 阳光露台
- 每日清洁服务
- 指定吸烟区
- 礼宾服务
- 杂货送货
- 无障碍设施
- 带扶手的厕所
- 公共浴池
- 户外家具
- 酒/香槟
- 太阳伞
- 店内咖啡店
- 水果
- 儿童游泳池
- 工作人员遵守当地安全协议
- 按照地方当局指南清洗的洗衣服务
- 客房在每次入住之间进行消毒
- 对冠状病毒有效的清洁标准
- 遵循保持身体距离的规则
- 客房和主要区域的免洗手消毒液
- 可无现金支付
- 灭火器
- 急救箱可用
- 消毒餐具和银器
- 无接触入住/退房
- 发票已提供
- 客人可以在住宿期间选择不进行任何清洁服务。
- 烟雾报警器
- 共享文具如菜单、笔已移除
- 客房清洁后已密封
- 物业由专业清洁公司进行清洁
- 餐饮区保持社交距离
- 客房送餐
- 公共区域内的监控摄像头
- 未就客人健康状况进行检查的流程
- 医疗专业人员的接入
- 为客人提供面罩
- 送达的食物 - 安全封闭
- 安全警报
- 早餐外带容器
- 钥匙卡访问
- 现场音乐/表演
- 直播体育赛事
- 欢乐时光
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
入住與退房
- 入住
- 03:00 PM – 06:00 PM
- 退房
- 12:00 PM
房型與房價
在搜尋中選擇日期，即可查看可訂房型。
住客評價分析
- Cleanliness7.1
Guests reported issues with dirtiness, including unclean bathrooms and leftover debris in rooms.
- Service8.0
While some guests found the staff friendly, there were significant complaints about service quality and responsiveness.
- Location9.1
Convenient location reported by multiple guests, close to public transportation and attractions.
- Room Quality7.5
Rooms were noted as spacious by some, but issues with cleanliness and condition were frequent.
- Amenities7.0
Limited amenities reported, including lack of hot water and issues with pool cleanliness.
- Value for Money8.5
Guests felt that the price was acceptable given the location, though issues were noted.
- Food and Beverage7.6
Some positives about meal quality, though breakfast not included has been mentioned.
- Overall Experience8.4
Mixed overall experiences, with substantial positives about location but significant negatives about cleanliness and service.